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Christopher Mirabile

One potential argument in favor of hourly billing would be at the extreme low end of the project spectrum where you just want 15 minutes of advice or a quick letter or the like. Surely no price list of specific activities could ever be granular enough to avoid over-charging in all such cases?

Jay Shepherd

Christopher, a respected general counsel, makes a good point about the 15-minute quick hit for advice. But that's an argument for being smart about how you price these services, rather than a reason to stick with an anticlient, cost-based, surprise-inducing method of billing. With our firm's Up-Front Pricing, something that's too small to be a project is charged at a small, fixed price. If a client's employment-law activity leads to frequent quick hits like this, a monthly price for unlimited advice becomes more economical. Thanks for the post. — Jay

Ron Baker

Hi Jay,

Congratulations for deciding to be one of the pioneers in your profession by burying the billable hour!

It's trailblazers such as yourself that will, ultimately, bury this pernicious pricing strategy, which fails our clients and our professions.

Please don't hesitate to contact any VeraSage Fellow if we can be of any assistance.

And I hope you sign our Declaration of Independence, and eventually provide us with a case study on your firm's progress for our "Trailblazers" section.

Congratulations and best wishes!

Ron Baker, Founder
VeraSage Institute

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