If you couldn't find the remote after the Saints pantsed the Colts (regretting their "We're baaa-ack!" call in the pregame yet?) in this evening's Super Bowl, you were stuck watching CBS's new show "Undercover Boss." I have to admit: I wasn't planning on watching it, and when the remote fell between the sofa cushions, I then planned on hating it. But in the end, I didn't. I'm not saying that I'm going to fan it on Facebook and start planning my life around it, but I did watch this debut episode.
The premise is simple: The president of a huge company goes "undercover" as a frontline worker for his own company to see just how miserable his employees can be. (In the pilot, it was Waste Management president and COO Larry O'Donnell.) To explain the camera crew following him around, a cover story was created that he was part of a documentary about working in entry-level jobs. (Oooh ... clever. The old base-your-lies-on-the-truth gambit.) Then at the end of the hour, he tears off his disguise (which apparently was a day of stubble, which distracted people from his five-hundred-dollar glasses) and reveals his COO-ness. Then he promotes all the nice people and sternly rebukes vaguely needles the employment-law-violating plant manager. Cue the credits.
After a night filled with chickens screaming during commercials for Denny's, I'm certain that employer attorneys around the nation had a similar reaction. Letting a camera crew film your bad employment practices and labor-law violations? Yikes.
On the other hand, the message that a company president should have firsthand experience with what his or her frontline employees are experiencing is a good one. Perhaps if more executives watch "Undercover Boss," they might worry more about how their employees are being treated.
Now pardon me while I go work on my day-old stubble so that no one recognizes me at work tomorrow ...
I guess I wasn't the only one too lazy to change the channel! :)
I also wondered about the glasses. I kept wondering if no one noticed that "Randy" had some mighty expensive specs on for a dude trying out latrine cleaning duty...
Posted by: Dave! | 08 February 2010 at 05:56 PM
Did you see the episode with the Hooters CEO? OMG... the manager of one restaurant was SO out of line with his female workers, making them compete in "reindeer games" to win going home early. If this guy did this disgusting stuff ON CAMERA, you can only imagine what he did when there were no witnesses. The CEO, of course, said it was totally unacceptable. But did he fire him? Nope. Just made him go to training.
Posted by: Bonnie | 25 March 2010 at 06:27 PM